在商务往来中,信函是不可或缺的沟通工具之一。无论是确认订单、回复询价还是处理投诉,一封格式规范、内容清晰的商务信函都能起到事半功倍的效果。下面将为您提供一份英文商务信函回信的范文,供您参考和学习。
范文:回应客户询价
[您的公司名称]
[您的联系地址]
[城市, 邮编]
[日期]
[客户姓名或公司名]
[客户联系地址]
[城市, 邮编]
Subject: Re: Inquiry for [产品名称] - [您的公司名称]
Dear [客户姓名或称呼],
Thank you for your email dated [客户来信日期] in which you inquired about our [产品名称]. We appreciate your interest in our products and would be delighted to provide you with the detailed information you requested.
Product Information
The [产品名称] you are interested in is available in various specifications and quantities. Our standard model includes the following features:
- [Feature 1]
- [Feature 2]
- [Feature 3]
We also offer customizable options to meet specific requirements. Please let us know if you need any particular modifications.
Pricing and Availability
Our current price list for the [产品名称] is as follows:
- [价格表详细信息]
Please note that these prices are subject to change based on order quantity and customization options. Additionally, we have ample stock available for immediate delivery.
Terms and Conditions
For your convenience, we offer flexible payment terms, including:
- 30% deposit upon order confirmation, 70% balance before shipment
- Payment by bank transfer or credit card
Standard shipping costs will apply, but we can provide discounted rates for bulk orders. Our standard warranty period is one year from the date of delivery.
Next Steps
If you are satisfied with the information provided and would like to proceed, please send us a formal purchase order or confirm via email. Should you have any further questions or need additional assistance, feel free to contact us at [您的联系电话] or [您的电子邮箱].
We look forward to establishing a long-term business relationship with you.
Best regards,
[您的姓名]
[您的职位]
[您的公司名称]
通过以上范文,可以看出一封完整的商务信函应该包括以下几个部分:
- 信头(Letterhead):包含发件人的公司名称、联系地址、城市、邮编以及日期。
- 收件人信息:包含收件人的全名、职务、公司名称、联系地址以及城市和邮编。
- 主题行(Subject Line):简明扼要地概括邮件内容。
- 正文:包括问候语、对客户来信的感谢、具体信息的提供、报价及条款说明等。
- 结尾:表达合作意愿并提供联系方式,最后以礼貌结束语收尾。
- 签名:包括发件人的姓名、职位和公司名称。
希望这篇范文能够帮助您撰写更加专业和高效的商务信函。