英语商务信函是国际商业往来中的重要工具。一封规范且得体的商务信函不仅能传达信息,还能体现公司的专业形象和信誉度。本文将提供几个常见的商务信函写作范文,帮助读者提升写作水平。

一、询价信

Dear [Supplier’s Name],

We are interested in the products/services listed on your website and would like to request a quotation for the following items:

  1. Product A - Qty: [number]
  2. Product B - Qty: [number]
  3. Service C - Details: [description]

Please provide us with your best prices, including shipping costs to our location. Additionally, we would appreciate information regarding payment terms, delivery schedules, and any special promotions you might be offering.

Thank you for your attention to this matter. We look forward to receiving your quote and potentially establishing a business relationship with your company.

Best regards,

[Your Full Name]
[Your Job Title]
[Your Company]
[Your Contact Information]


二、报价信

Dear [Customer’s Name],

Thank you for your interest in our products/services as expressed in your recent inquiry. We are pleased to provide you with the following quotation:

  1. Product A - Unit Price: \([price] x [quantity] = \)[total price]
  2. Product B - Unit Price: \([price] x [quantity] = \)[total price]
  3. Service C - Total Cost: $amount

The quoted prices are valid for [duration] and include [shipping/VAT, if applicable]. Our standard payment terms are [payment terms], and the estimated delivery time is [timeframe].

Should you wish to proceed with the order or require further clarification on any points, please do not hesitate to contact us.

We hope you find our proposal favorable and look forward to working with you.

Warm regards,

[Your Full Name]
[Your Job Title]
[Your Company]
[Your Contact Information]


三、投诉信

Dear [Company’s Name],

I am writing to express my dissatisfaction with the product/service I received from your company [date/order number]. Despite my initial expectations, I encountered several issues that have caused inconvenience and disappointment.

Firstly, [describe problem 1]. Secondly, [describe problem 2]. These problems have significantly impacted my experience and led me to seek resolution.

I kindly request that you address these concerns promptly by [requested action, e.g., replacing the defective item, refunding the purchase price, etc.]. Your prompt attention to this matter would be greatly appreciated and will help restore my faith in your company.

I look forward to your response and a satisfactory resolution.

Sincerely,

[Your Full Name]
[Your Address]
[Your Contact Information]


以上是三种常见的商务信函范本。在实际应用中,根据具体情况调整内容和语气,以确保信函的专业性和有效性。