在商务交流和正式往来的场合中，经常需要使用英文撰写情况说明函。这类信件的目的是向收信方清晰地解释某一特定情况，以消除误会或提供相关信息。以下是一篇英文版的范文示例，供参考。
[Your Company Letterhead]
[Date]
[Recipient’s Name]
[Recipient’s Position]
[Company/Organization Name]
[Address Line 1]
[Address Line 2]
[City, State, ZIP Code]
[Country]
Subject: Clarification Regarding [Specific Situation]
Dear [Recipient’s Name],
I hope this message finds you well. I am writing to provide clarification regarding a recent incident involving [specific situation or event]. This letter aims to address any concerns you may have and to offer an explanation for the occurrence.
On [date of the incident], it was reported that [describe what happened in detail, including relevant context and background information]. Upon thorough investigation, we found that the issue was primarily caused by [list the main factors contributing to the situation]. Specifically, [provide detailed reasons and evidence if necessary]. We understand that such an occurrence can be frustrating and potentially harmful, and we sincerely apologize for any inconvenience caused.
In response to this situation, we have implemented several measures to prevent its recurrence in the future. Firstly, [describe the measures taken or planned to be taken]. These steps will help ensure that similar incidents do not happen again. Additionally, [mention any further actions or improvements being initiated].
We value our business relationship with your company and are committed to maintaining high standards of service and professionalism. Please feel free to contact us should you require any further information or have additional concerns.
Thank you for your understanding and patience. We look forward to continuing our successful partnership.
Sincerely,
[Your Full Name]
[Your Position]
[Your Company Name]
[Your Contact Information]
以上是一篇典型的情况说明函英文范文，其结构清晰，内容详尽，适用于各种商务沟通场景。希望对您有所帮助。